All Other Positions - EducationPlus
| Position: | All Other Positions |
| Subject Area: | (none) |
| Job Title: | Purchasing Sales & Customer Service Representative |
| Job Location: | EducationPlus 1460 Craig Road, St. Louis, MO 63146 |
| Beginning: | Immediately |
| Deadline: | Jan 05, 2025** |
| District: | EducationPlus |
| St Louis, MO 63146 | |
| Telephone: |
314-692-1209 |
| Email: | |
| Share: |
Job Description:
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Click here to learn more about Cooperative Purchasing at EducationPlus
Reports to: Chief Operations Officer
Essential Functions:
Customer Service
Click here to apply for this position.
Click here to view a full job description.
Click here to learn more about Cooperative Purchasing at EducationPlus
Reports to: Chief Operations Officer
Essential Functions:
Customer Service
- Acts as liaison between vendor and customer.
- Provides customers with information regarding ordering procedures, terms and conditions, and online system information.
- Assists customers in selecting and pricing of products and services.
- Processes and inputs purchase orders into the system from online, email, and faxed orders
- Handles customer questions, problems, and issues in a timely manner
- Processes and scans vendor invoices
- Invoices customers (schools and other organizations)
- Assists in preparation of AEPA contracts
- Assists in preparation of bid documents and in evaluation of bids
- Provides customer service
- Performs other such duties and responsibilities as may be assigned by the Chief Operations Officer or Chief Executive Officer
- Proactively engages with potential and existing customers to understand their needs and recommend suitable products/services.
- Maintains product knowledge and stays informed about new product offerings.
- Develops and maintains customer relationships with school district, government agency, and nonprofit personnel.
- Meets or exceeds sales targets and KOIs (Key Performance Indicators) set by supervisor.
- Regular attendance is required to provide support to Business Services and to meet with customers/potential customers in the field.
- Possess strong interpersonal skills, including the ability to listen, work in groups, communicate both verbally and non-verbally in a professional manner, and solve problems
- Requires movement about and within a department area and in school/office settings
- Reads and interprets correspondence, reports, contracts, purchase orders, invoices, etc. for administrative purposes
- Operates computer hardware/software; stays abreast of changes in technology and participates in necessary training to maintain appropriate level of skill necessary for efficiency in the position
- Visually obtains information from computer
- Develops information for written reports and correspondence to officials inside and outside the organization
- Communicates with employees, members, vendors, etc. via telephone, email,mail, and school/district in person visits
- Edits and proofreads documents for accurate descriptions, pricing, etc.
- Performs general math functions, including adding, subtracting, multiplying, dividing, computing percentages, discounts, and other mathematical functions commonly associated with procurement and business office functions
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** District reserves the right to close any Job Posting when a suitable applicant has been found before the deadline date.
